1.  General

Data protection is a matter of trust, and we want you to trust us to properly protect your personal data. Consequently,

Metz Balázs egyéni vállalkozó,
registered office: 1039 Budapest,
tax number: 57838083-1-41 (hereinafter: Data Controller),  . always undertakes to comply with data protection legislation and will constantly inform you about the method of data collection and the use of data on the website.

Personal data 

Personal information means any factual or personal information relating to an identified or identifiable person. This includes your name, phone number, address and any related information we receive when you place an order or open a customer account. It does not include statistical data that we collect when you visit our website and that cannot be directly linked to you as an individual.

2. How is my data used?

Our website allows you to order our products online. In order to execute the order (contract) and to fulfill the contract created when the order was placed, MAMÉ makramé processes the personal data it collects. We save your contact information and other personal information that you disclose to us when you place an order (including your name, address, email address, payment and returns information) to enable us to process your order and manage your customer account. Article 6 (1) b of the EU GDPR (EU General Data Protection Regulation) allows this for us.

a  My account/customer account

When using our online store, you have the option of opening a password-protected customer account, where you can access your saved data at any time. You also have the option to change, amend or delete any data and manage that which you have given your consent to. When you open an online customer account, we store your last name, first name, shipping address, phone number and email address. This information is necessary for you to place orders in the mamemakrame.hu online store.

Article 6 (1) b of the EU GDPR (EU General Data Protection Regulation) allows this for us.

b. Prevention of fraud

The data you provide to MAMÉ macramé as part of your order may be used to check whether any unusual order activity has occurred (e.g. ordering a large number of goods at the same time to the same address using different customer accounts). MAMÉ macramé has a legitimate interest in carrying out such checks (e.g. avoiding loss of payment, preventing identity theft). The data is processed in accordance with Article 6 (1) f of the EU GDPR (General Data Protection Regulation of the EU).

c.   Data transfer to third parties

As part of processing your order, we work with a number of different contractors who provide us with the following services:

I.​​ Payment service providers

We offer two payment options to pay for your order.
By transfer in advance to the following bank account number:
Metz Balázs
Erste Bank
Account number: HU53 11600006-00000000-58582125

or via Barion with a bank card.
Bank card payment through Barion: Online bank card payments are made through Barion’s system. The bank card data will not reach the merchant. The service provider Barion Payment Zrt. institution under the supervision of the Magyar Nemzeti Bank, license number: H-EN-I-1064/2013.

II. Shipping Destinations

To deliver your order, MAMÉ macramé cooperates with the following companies:

GLS

III. Marketing entrepreneurs

To create our media products (catalogues, newsletters, mailings, etc.), we work with a number of contractors (printers, mailing services). This is regulated by Article 6 (1) f of the EU GDPR (General Data Protection Regulation of the EU).

4. What types of data are used for direct marketing purposes?

MAMÉ macramé has a legitimate interest in the use of personal data for marketing purposes. Unless otherwise stated, the use of personal information for marketing activities is based on Article 6 (1) f of the EU GDPR (General Data Protection Regulation of the EU). Unless otherwise stated, the use of personal information for marketing activities is based on Article 6 (1) f of the EU GDPR (General Data Protection Regulation of the EU).

a. Newsletter

In various areas of our online store, you have the opportunity to benefit from many benefits by subscribing to our newsletter. Subscribers to the newsletter receive regular news about discounts, trends, promotions, special in-store promotions, as well as personalized offers. After registration, we will send you an e-mail informing you of successful registration. To optimize our newsletter and for statistical purposes, we record when and how often it is read. This information is pseudonymous when collected.

The MAMÉ macramé newsletter is sent based on your express consent, in accordance with Article 6 (1) of the EU GDPR (General Data Protection Regulation of the EU), in conjunction with Article 7.

Of course, you can unsubscribe from our newsletter at any time via the website or by following the instructions at the end of each newsletter. 

b. Outage

If you do not want your personal data to be used, processed or forwarded for marketing purposes, you can notify us at any time by sending an informative e-mail to the following address: mamemakrame@gmail.com

If you do not want your personal data to be used, processed or forwarded for marketing purposes, you can notify us at any time by sending an informative e-mail to the following address: mamemakrame@gmail.com

5. What data does MAMÉ macramé collect in the online store?

In addition to the data necessary to process your order, we also collect information about your shopping and browsing behavior when you visit our website. Learn more about how we collect and process data when you use our website or app.

a. Cookies (cookie-k)

Cookies are small text files that are downloaded to your computer, tablet or phone by the websites you visit. Cookies are widely used to make your browsing experience more user-friendly, efficient and secure. We use cookies to keep track of what’s in your cart, to show you the most recently viewed items, and to send you relevant product recommendations. Cookies help us adapt our website to your needs and make browsing as easy as possible.

We use the following types of cookies on our website:

Own cookies   

These are cookies that are issued directly by our website. Depending on what they are used for, some cookies will remain on your computer or device even after you leave the website (so-called “persistent cookies”, which are used to log in or out). Others are deleted when you close your browser (so-called “session cookies”), they only apply to a specific session, e.g. in the case of the applied product sorting or filtering methods.  

Third party cookies

This type of cookie is managed by third parties. Third parties are usually companies that display our ads on other websites. Cookies are used to store information, for example, whether a web banner displayed by them resulted in a purchase (so-called “conversion tracking”).

Such cookies are temporary cookies that are temporarily stored on your hard drive and are automatically deleted after a predetermined period of time. The cookies of our partner companies also contain only pseudonymous – and even mostly anonymous – data. They allow our partners to see which products you have viewed, which products you have searched for, or if you have purchased anything. This includes data about which products you have viewed, which products you have searched for, or whether you have purchased anything. In order to be able to display ads that are best suited to your interests, some of our advertising partners also collect information about the websites you have previously visited or which products you have been interested in. Pseudonymous data cannot be used for personal identification and is only collected so that our partners can tailor their ads to your interests.  

If you do not want your computer to store cookies, you can change your browser settings so that no cookies are saved on your hard drive and to delete all existing cookies. Here are the steps:

Below are links that describe how to disable cookies in popular browsers:

Mozilla Firefox (https://support.mozilla.org/hu/kb/sutik-engedelyezese-es-tiltasa-amit-weboldak-haszn)

Internet Explorer (https://support.microsoft.com/hu-hu/help/17442/windows-internet-explorer-delete-manage-cookies)

Google Chrome (https://support.google.com/chrome/answer/95647?hl=hu)

Opera (https://www.opera.com/help/tutorials/security/cookies/)

Please note:  you do not allow cookies on your device, your Matyodesign shopping experience will be limited. Here is a sample. Usually, when you add an item to your cart, our server reads the cookie code and remembers that you added the item. Consequently, if you disable cookies, the item will disappear from your shopping cart when you leave our website. We recommend that you enable cookies in order to use all the functions offered by our website.

b. Personalization

In order to continuously optimize our website, we use so-called “personalization” tools. In addition to improving usability, it allows us to customize our content and services according to your interests.

Browsing behavior tracking technology is one method, and personal recommendations you receive is another.

I.​​ Tracking of browsing behavior for personal marketing purposes

Here, we record your browsing behavior on our website and store it in a pseudonymous user profile that cannot be linked to you personally. The information can be used to improve the technical usability of our website, so that our customers can navigate it more easily.  

Web tracking helps us tailor our marketing to your interests and display promotional offers that may interest you (e.g. free shipping).

Our tracking policy is based on Article 6 (1) f of the EU GDPR (General Data Protection Regulation of the EU).

You can object to the storage of data in the form of a pseudonymous user profile at any time, with future effect, by disabling the storage of cookies in your browser. However, please note that if cookies are completely disabled, you will not be able to use all the functions of our website.

II. Personal recommendation

When you browse our mamemakrame.hu website, you can come across personal recommendations. These are based on your purchase history, including items or groups of products that you have browsed, added to your cart or previously purchased. These data are pseudonymous and cannot be linked to you personally.    

If you do not want your purchase history to be stored or displayed for recommendations, you can withdraw your consent at any time with future effect by disabling the storage of cookies in your browser. However, remember that if cookies are completely disabled, you will not be able to use them. all functions of our website.

c. Web analytics and third-party retargeting

In addition to our own personalization features, we also use a number of third-party services to improve our website and tailor content to our customers’ interests.

One of these services is online retargeting technology. The technology allows us to target users who have previously visited our website using online content on our partners’ websites. Research shows that displaying personalized, interest-based ads is generally more interesting to users than non-personalized content. Retargeting ads are based on your previous browsing behavior. The data is completely pseudonymous and no personal data is stored. Retargeting technology is only used in accordance with data protection legislation.

Our retargeting policy is based on Article 6 (1) f of the EU GDPR (EU General Data Protection Regulation).

You can revoke the permission given to MAMÉ makramé to use web analytics and retargeting technologies by disabling the storage of cookies in your browser. However, please note that if cookies are completely disabled, you will not be able to use all the functions of our website.

Below is a list of the individual partners we currently work with:

 I. Google Analytics

This website uses Google (Universal) Analytics, which is an internet analysis service of Google Inc. (hereinafter: “Google”). Analytics uses methods that allow us to analyze how you used our website using so-called “cookies”, which are text files stored on your computer. The cookie generates information about your use of the website and mostly transmits it to a Google server located in the USA, where it is then stored. By activating the IP anonymization function on this website, the IP address will be abbreviated within the member states of the European Union or in other contracting states participating in the Agreement on the European Economic Area, before its subsequent transmission. Only in exceptional cases is the full IP address sent to the Google server in the USA to be shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is not linked to other Google data. Google uses this information to evaluate your use of the website and to compile reports on the activities performed on the website, as well as for additional services to be provided to the owner of the website in connection with the use of the website and the Internet.

Each session and campaign ends after a certain amount of time. By default, sessions are terminated after 15 minutes of inactivity, and campaigns are terminated after 14 days.

The maximum term of a campaign is two years. You can find more information about Google’s Terms of Service here:

https://www.google.com/analytics/terms/

You can prevent the storage of cookies by changing your browser settings. However, please note that if cookies are completely disabled, you will not be able to use all the functions of our website. You can also opt out of cookie-based data or data based on previous browsing behavior (including your IP address) that Google collects or transmits by downloading and installing the opt-out plugin. Use the link below:  https://tools.google.com/dlpage/gaoptout

We also use Google Analytics to evaluate data we receive from AdWords, DoubleClick and Google marketing properties for statistical purposes only. If you want to check how Google uses the data or deactivate this function, please visit the following link:  https://adssettings.google.com/.

II. Google AdWords (remarketing/konverziókövetés)

Our website uses the Google AdWords service. Google AdWords is an online advertising program of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: “Google”).  

As part of the Google AdWord service, we also use the remarketing function. This retargeting function allows us to advertise other websites within the Google display network (so-called “Google ads” on Google or other websites) that reflect the interests of our website users. To do this, we analyze your use of the website (e.g. which items you viewed) so that we can display such items on other websites, even after you have left the bonprix website.   Google stores a number in the browsers of users who visit certain Google websites or websites belonging to the Google display network. This number is a cookie that collects information about the user’s visits to a given website. The number is only used to identify the web browser on a particular computer and cannot be linked to you personally. No personal data is stored.

You can deactivate Google cookies by downloading and installing the opt-out plugin. Használja az alábbi linket: https://www.google.com/settings/ads/plugin

For more information about Google Remarketing and Google’s Privacy Policy, please visit the following website:​​ http://www.google.com/privacy/ads/

As part of the Google AdWord service, the so-called we also use “conversion tracking”. When you click on a Google ad, a cookie is stored on your device for conversion tracking. These cookies are automatically deleted after 30 days, do not contain personal information and cannot be linked to you personally. Data collected by conversion cookies is used for conversion statistics for AdWords customers who choose conversion tracking.

You can prevent cookies from being stored on your device by changing your browser settings. However, please note that if you disable cookies, you will not be able to use all the functions of our website.

You can also deactivate personalized ads sent by Google or other online ads (within Google’s display network) by visiting the following website:​​ http://www.google.de/settings/ads and clicking “off” option.

Or search for the next page: http://www.aboutads.info/choices/

For more information about privacy settings and Google’s Privacy Policy, please visit the following website:​​ https://policies.google.com/privacy.

III. Facebook-list uploading

MAMÉ macramé provides anonymized email addresses to Facebook to enable anonymous promotional ads through Facebook accounts. You can revoke your permission to transfer anonymous e-mail addresses below.

IV. Facebook Custom Audiences

Our website has an integrated pixel from Facebook Ireland Ltd. (site custom audience pixel). This pixel collects pseudonymous information about how you used the website (e.g. which items you viewed). The information can be used to display personalized content (e.g. in your Facebook feed). You can withdraw your consent to the collection of information by disabling the storage of cookies in your browser. However, please note that if cookies are completely disabled, you will not be able to use all the functions of our website.

6. Social media marketing and social plugins

Our website is not the only way we can contact you. MAMÉ macramé uses many social media to promote the brand.

a. Marketing in the social media

We have our own pages for promoting MAMÉ macrame on the following social media platforms: Facebook, Instagram. The operator of each of the above platforms is responsible for the way data is processed.

You can contact us through these pages by writing comments, chatting or recommending products to your friends.

Social media sites provide detailed information about the scope, type, purpose and processing of your data. They also have information about your rights and how to change your privacy settings.

Unless otherwise stated, we will not use your personal data in any other way.

7.  Safety

We are committed to taking appropriate technical and organizational measures to protect your personal data against accidental or unauthorized deletion, modification or loss, or against unauthorized or unlawful processing or access. Our employees are bound by the legal obligation of confidentiality regarding the protection of personal data with which they come into contact and receive regular data protection training.

8.  Data retention period

MAMÉ makramé may retain personal data only as long as MAMÉ makramé has a legitimate interest in the data that does not exceed the individual’s right to privacy. In cases where the interest of MAMÉ macramé does not exceed the termination of the storage of personal information, the data may be retained even if required by law (e.g. commercial law or tax law). In such cases, the data may only be used to fulfill legal requirements and access to them is not possible in any other way.

10.  Your rights as a Data Subject

You have the right to know that we have processed your personal data. You also have the right to ask us to delete all your personal data that we have previously stored, as long as there is no law in force to prevent this. You can object to our processing of your personal information if you have a legitimate interest that is not offset by our interest in processing your personal data. You also have the right to request that we correct any inaccurate/incomplete personal data we hold. You can request that we transfer data collected with your consent or as part of a process necessary to fulfill a contract to you or to a third party named by you (right to data portability). As long as we process data collected with your consent, you have the right to withdraw your consent at any time. Revocation of permission does not invalidate the previous processing of data obtained with your consent. You can contact us by email at mamemakrame@gmal.com. If you believe that we have processed your data without permission, you can file a complaint with the competent supervisory authority:

National Data Protection and Freedom of Information Authority; Szilágyi Erzsébet fasor 22/C, H-1125 Budapest, Website: http://www.naih.hu/

11.  Availability

Metz Balázs ev.,
Budapest, 1039.
Email addresse: mamemakrame@gmail.com

14.  Data controller

Responsible for processing your personal data:
Name: Metz Balázs ev
Headquarters: 1039 Budapest
Tax number: 57838083-1-41
Email addresse: mamemakrame@gmail.com